Delivery Policy

All products and services offered by Jahci Joy are delivered digitally or provided remotely. No physical products are shipped unless explicitly stated on the product page.

Digital Products

Digital products, including courses, guides, templates, workbooks, and downloadable resources, are delivered electronically. Access instructions or download links will be provided after your purchase is complete.

Live Workshops & Tutoring

Online workshops, tutoring sessions, coaching calls, and consultations are conducted remotely. You will receive meeting details and any necessary instructions via the email address provided during checkout.

Please ensure your email address is accurate when placing your order.

Memberships & Subscriptions

If you purchase a subscription or membership, access to member-only content will be provided after your initial payment is successfully processed. Access remains active as long as your subscription is in good standing.

Preorders

Some digital products or programs may be offered as preorders before they are released. Estimated release dates will be displayed on the product page. Access to preorder items will be delivered electronically once the product becomes available.

Delivery Issues

If you do not receive access to your purchase, please check your spam or junk folder first. If you still cannot locate your confirmation email or access instructions, contact us at hello@jahcijoy.com, and we will be happy to assist you.